Visitor
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1 Message
Door sensor bypassed automatically
We just discovered that one of our doors had the sensor disarmed/ marked as bypass and we hadn't done it. The door in question was open for about 5-6 hours so I'm hoping it automatically switched to bypass to conserve the battery or something. Is that possible? Or do we need to be worried about some other issue going on here...?
XfinityBrie
Administrator
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663 Messages
3 years ago
Hi there @user_ad3c74 and thank you for connecting with us here on the Xfinity Support Forums! According to the documentation I have, bypassing a sensor is done by the customer, I don't see anything regarding a timeout function for sensors.
To see sensor statuses and bypass them:
If you're concerned the system is not functioning properly, we can troubleshoot the services and schedule a repair technician if needed.
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