BigBadBere's profile

Regular Visitor

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8 Messages

Tuesday, August 10th, 2021 4:20 PM

Closed

Can't remove rule(s)

Cannot remove rules, if I remove rule, it reappears when opening app again.

Same with turning off rule. Turns back on.

I've done the following:

Cleared cache

Restarted phone

Uninstalled and reinstalled app 

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Regular Visitor

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8 Messages

5 years ago

Hello Xfinity?

A little help here?

[Edited: "language"]

(edited)

Official Employee

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2.8K Messages

Hello, @BigBadBere. I'm sorry to hear you're unable to remove the rule from the application. I appreciate you troubleshooting on your own to find a solution to this problem.

 

Can you please elaborate a little more as exactly what rule you're trying to remove? Also, what application are you referring to?

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