Can't remove rule(s)

Cannot remove rules, if I remove rule, it reappears when opening app again.

Same with turning off rule. Turns back on.

I've done the following:

Cleared cache

Restarted phone

Uninstalled and reinstalled app

Responses

BigBadBere

Regular Visitor

•

7 Messages

3 years ago

Hello Xfinity?

A little help here?

[Edited: "language"]

(edited)

1

0

XfinityRaul

Official Employee

•

1.6K Messages

Hello, @BigBadBere. I'm sorry to hear you're unable to remove the rule from the application. I appreciate you troubleshooting on your own to find a solution to this problem.

Can you please elaborate a little more as exactly what rule you're trying to remove? Also, what application are you referring to?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

3 years ago

Rules and Automations

BigBadBere

Can't remove rule(s)

Was this helpful?

BigBadBere

XfinityRaul

New to the Community?