Beware of xfinity internet

Beware of xfinity internet! I was a customer for 5 years when i cancelled services because of relocation. I called mid month (May) to cancel for end of month. xfinity treated my cancellation as ‚request to cancel‘ and send me the next bill. It took me hours on the phone to turn the ‚request‘ into and actual end of service. Actually- I’m still waiting for the email confirmation ….
Don’t use xfinity if u have other choices