Visitor

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1 Message

Sunday, June 28th, 2026 8:14 AM

Xfinity Support

Cancel service. Also [Edited: "Inappropriate Language"] for making this so hard. Not you specifically if you are a customer service agent reading this. But yea, [Edited: "Inappropriate Language"]this company, [Edited: "Political"]

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Official Employee

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4.3K Messages

3 hours ago

@user_x6d9cc Thank you for taking the time to reach out to us here on our Xfinity Forums. I'm truly sorry to hear that you are looking to cancel services, but this is something our team can help you with. Please send our team a direct message with your full name and address.
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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