Visitor

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2 Messages

Thursday, September 18th, 2025

Xfinity Support

I WANT VOICEMAIL FEATURE REMOVED FROM MY LINE - [Edited: "Personal Information"] - Ive called and was told the feature was removed - Im still getting voicemails!!! HELP!!!!!!!!!!!

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Official Employee

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1.9K Messages

3 hours ago

Hi there and welcome to Comcast. Thank you so much for reaching out to us regarding your voicemail concerns. You are in the right place and we are happy to assist you today.

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message” icon (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

Let me know if you have any questions.

Visitor

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2 Messages

Xfinity support couldn’t disable my voicemail. Want me to go to store. 

Official Employee

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1.9K Messages

When you say voicemail, are you referring to your mobile service or home phone service @user_ukdwgi?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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