1 Message
xfinity support [Edited: Personal Information]
Hi Team,
Its been more than week multiple hours long calls with more than 3 hrs, literally paining and every call I have been told that, I will get the call back once the promotion is updated.
But none has responded in the given time they said in the calls. Really I am feeling bad going with xfinity.
Every agent I had either chatted or called confirmed, the promotion is done need not worry but still my account is not reflected.
Tell me what should I do as next step.
[Personal info]
XfinityBenny
Official Employee
•
558 Messages
10 months ago
@user_e33naq Thanks for posting about your mobile account concern. We specialize in residential service, and a little business here on the forums. For security with Xfinity Mobile accounts and devices, please call or text 1 (888) 936-4968 to reach our secure Mobile team. You can also chat at xfinity.com/xfinityassistant/?channel=xMobile, where an Xfinity Mobile expert is available 24/7. They'll help confirm the resolution status of the tickets!
0
0