Frequent Visitor
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14 Messages
Xfinity steam no longer works on Samsung 8 tablet
I was able to stream using the Xfinity app, on my Samsung 8 tablet until a week ago. It no longer works (Samsung phone works fine...tablet won't work).
I have uninstalled the app- signed out- reinstalled the app --updated my tablet/ checked for updates on the app. And nothing is working.
What else should I check??
I can access the app--and say, I want to watch the Food network. I will click on the Food network station on from the guide, and I can the same 'three dots' over and over and over. I even left my screen on overnight. The next morning the three dots were still trying to connect to a TV channel. I've tried other stations too.
What gives???
CCAshley1
Official Employee
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746 Messages
3 years ago
Hi, thank you for reaching out to Xfinity regarding your concern with your streaming app and tablet. Can you confirm the version you have downloaded on your tablet? Seeing you can access the app on other devices and login is not the issue and may be the compatibility of the device and app itself. Where there any updates made before the issue occurred?
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olathe5
Frequent Visitor
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14 Messages
3 years ago
I"m looking at my tablet. There was an update on October 20th. I believe this is when my problem started.
I've already uninstalled/installed the XFINITY STREAM app (after October 20)
What can I do now?
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