Xfinity Rewards $150. Gift CardScam

I've been a Comcast customer for 27 years... As they point out to me every time I call , so I was happy to finally see a Rewards program for existing customers. Most of the stuff is junk, or an attempt to get you to sign up for a reward, that you have to pay for , but there were two gift card rewards that I was happy to apply for. One was $100 gift card for my "loyalty", which I signed up for back in January and received within a couple of weeks. At the same time, I applied for the  $150 gift reward by purchasing a new phone at the end of January....... it's the only form of a discount that existing customers can even get on a new phone while new customers get dramatic discounts. I confirm with them that it was in process the day I purchase the new phone... and that the reward would be sent. After 3 weeks of not receiving it I called the rewards customer service, who first made it clear they were not actually part of Comcast Xfinity (!) but that it might take 4 to 6 weeks to get this particular gift card (some great loyalty reward, huh?). Called after five weeks, just to check the status, and was then told that Comcast Xfinity had just "approved" it for processing the day before! (Their website has been saying since the week I bought the phone in January  that it was already in process and to look for it in the mail! STILL DOES! ). At 7 weeks, they said give it another week... At 8 weeks they said I should be getting it any day now... After 9 weeks, I am still waiting! Oh, by the way they've changed the website to say it can take up to 10 weeks to process this particular gift card... Anybody want to guess whether I'll receive it this week or not??? 

Add to that, the fact that I paid twice what I paid for my previous phone 2 years ago and for those two years, I never went over the $12 1 gig program. This new phone gobbles up data like crazy, no matter how many restrictions and limitations I put on the data usage. A simple text with a photo attached, which never use data in the past, now is converted to a multimedia event and I have to go in and turn on the mobile data, even though I'm at home using my Wi-Fi!!! Then have to go back in each time and turn off the mobile data because within the first week of the month I'll use up more than 1 GB data if I leave it on. This is ridiculous!

Can't go into the store, because the Young sales kids there, don't know anything about the phones they sell... And they admit it! You have to schedule an appointment with the technician, who's only there one day a week... And when you call customer service and they tell you that you have to call the phone manufacturer to resolve any problems. So basically, the whole thing's a scam... Don't waste your time on it! Seems that they've decided  that no one is going to actually only pay $12. for data. Might as well go back to my former provider, between the added data and the phone through Xfinity that I'm paying 6X what I paid them, my monthly costs are far exceeding what I paid for a phone WITH unlimited data! Thankfully, they accept my new phone!