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Sunday, October 6th, 2024 3:34 AM

Xfinity Promo Gift Card

Well... this forums site is slow and keeps kicking me out when I selects tags so imma just put that this promo gift card for being active duty military is <Edited: Language> and I can't use it anywhere. Fast food, online, POS, Amazon, or even tap to pay, even though it says "anywhere that master cardbis accepted". Give me a <Edited: Language> break. I can't use this card anywhere. It's "active" according to when I call, but I still can't use it after all the "support tickets" they say are submitted for me. Never should've depended on such a lousy program. I'd rather keep my military service to myself and spend my days not worrying about whether or not I can pay for something without Xfinity.

Official Employee

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2.2K Messages

1 month ago

Hi there, user_9xuc1y! Thank you for sharing your experience with using the prepaid card. We appreciate your Military service and want that working! I understand not wanting to spend a bunch of time working on this. We don't want that either! Is the payment getting rejected when you try to use it or do you see another error? Did you call the number on the card to ensure it was activated properly? 

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