Xfinity phone scam

@XfinityRay​ Hi- An agent contacted me about a promotion to lower my xfinity cable bill. She said it was a bundle deal that would lower my cable bill by $30 if I signed up for Xfinity mobile. I told her I had Verizon and did not want to change plans.  She said no problem. I just sign up  for it and never have to use it. They would send me a Samsung which I did not need because I use Apple and shh replied oh, the Samsung is a gift. I received the iphone and about a month later I received a bill for $30 xfinity mobile bill. I was shocked that she lied to me.  I called and have continued to call monthly as this is suppose to be cancelled. I mailed back the Samsung months ago. One phone call they told me they received it and they would cancel it, the following month I was charged a monthly fee again.  I called and they told me they did not receive it. I called again and at that point  and moving forward I will dispute any and all charges.  This is the worst customer service I have ever experienced.      

Hello @user_51srvg, thank you for taking the time to reach out on social media.  I understand your concern, and I'd like the opportunity to check into that for you.

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