Xfinity not letting me port my phone out

THIS COMPANY IS THE WORST AND CUSTOMER SERVICE THEY HAVE NONE. THEY ARE REFUSING TO GIVE MY SONS PIN TO TRANSFER SERVICE FOR A BILL I WOULD HAVE PAID BUT NOW NO I AM TIRED OF GETTING THE RUN AROUND WASTING MY GAS A DAY OF TIME FOR THE IDIOTS TO SAY THEY ARE BLOCKING IT FOR A BILL WHICH IS ILLEGAL. I WOULD LIKE TO KNOW OF THERES A LAWYER HANDLING CLASS ACTIONS LAWSUIT AGAINST XFINITY THEY ARE CRIMINALS MAKING UP THERE OWN RULES CAUSING STRESS TO PEOPLE FOR NO REASON. THEY HAVE PUT IN MY CHAT THEY ARE BLOCKING ME FOR A PAST DUE BILL I HAVE THE TRANSCRIPTS I NEED A LAWYER ITS BAD ENOUGH THEY FLAT OUT DON'T FOLLOW RULES THEY ALSO LIKE PLAYING GAMES WITH PEOPLE WHO WERE CUSTOMER'S. THE GAMES THAT THEY ARE PLAYING I TRANSFERED MY NUMBER BUT MY SON WHO'S PHONE NEVER CAME FROM THEM WAS A PORT IN THEY ARE BLOCKING. I NEED SOME ANSWERS NOW AND THIS NEEDS TO STOP. Xfinity is the worst and don't practice good habits nor good customers service.