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Sunday, December 10th, 2023 7:11 PM

Closed

Xfinity mobile

The agent told me a lie. I was told that the plan would cost me $10 a month. However, I was charged 75 for 4GB of data. I recommend avoiding Xfinity. 

Official Employee

 • 

1.2K Messages

10 months ago

Hi there, @user_xuo6on  I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get you taken care of. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?-Richard

 

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