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user_a5jca0
1st Topic

1 Message

Monday, October 9th, 2023 10:35 PM

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Xfinity mobile

I do not have xfinity mobile, Never have. You all sent me a mobile phone and I returned it and have the email saying you all received it. But you keep trying to charge me for xfinity mobile. It needs to stop. 

Question

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Updated 

11 months ago

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XfinityRaf

Official Employee

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475 Messages

11 months ago

Good afternoon @user_a5jca0. For mobile issues, we recommend reaching out to 888-936-4968 for assistance. If you can, give that number a call and let us know how it goes.

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user_y801qz

3 Messages

I had to file a claim with xfinity and my bank to get them to stop charging for services I never had or used. There is no option to remove the credit card either so they just keep milking the account so you have to close the account with your bank. 

11 months ago

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