Xfinity Mobile unable to add new line after move

I have recently moved and when I started with Xfinity Mobile had a 6k and a 6 line limit. After my move my mobile app is showing it is having trouble retrieving my information and when trying to add a line it is saying I am at my maximum lines now. I have contacted customer service for multiple refreshes to link my new address and they assure me my credit limit will come back withing 24 hours. It has been 3 days and I am honestly sick of calling them. What do I do?