Xfinity Mobile Support - Phone line not showing on account after a move

Im having an issue that after moving to a new address in which I ended my previous internet plan but kept the phone service. Now my phone is not showing on my current/active account and all my other accounts show inactive. I saw a similar issue on the forums and the member said it can easily be fixed, but they need a direct message. Can you help with that?

To explain in another way for clarification. When I sign into my xfinity account it only shows my current internet plan at my current address. I cannot access my phone plan that was first purchased on an inactive account from a previous address. I need to associate them so I can change plans or transfer the line, etc. The phone line is active and autopaid every month since moving.