Visitor
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2 Messages
Xfinity mobile says reached 20gb but I haven’t
The last few months I have received “you’ve reached 20gb expect reduced data speeds” emails even though I have used less than 10gb among all of my devices combined. Any assistance is much appreciated. Chat has been no help.
XfinityShawn
Official Employee
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867 Messages
1 year ago
@keithh01 For Xfinity Mobile customer support, you'll want to reach out to our exceptional team of Mobile experts. Support information can be found here: https://www.xfinity.com/mobile/support/article/what-type-of-support-does-xfinity-mobileoffer#:%7E:text=Text%20an%20Xfinity%20Mobile%20Specialist You can contact our Xfinity Mobile support center via any of the following methods:• SMS Text Message: 1 (888) 936-4968• Phone: 1 (888) 936-4968• Chat: https://www.xfinity.com/mobile/support.
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