U

Tuesday, October 10th, 2023 2:07 PM

Closed

Xfinity Mobile Outage is impossible to report

Good luck getting through to a human.

If you do they'll tell you it's working for others even though every phone on your plan says sos in some areas.

I would not recommend xfinity to anyone ever under any circumstances.

They're more like the cheap MVNOs then the big boys.

2 Messages

1 year ago

Got through to a human and says there's no outage even though all three devices say SOS.

One started working in  different area.

Had me reset network setting on one which wiped out all my saved wifi networks but didn't fix anything.

Had me delete the esim on on another one and reconnect it now it won't reconnect.

See on FB that there's been a complete outage all morning in my area for all carriers.

Over an hour wasted trying to report this.

Official Employee

 • 

2.3K Messages

@user_badd47 Are you still having issues with your services? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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