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Friday, November 3rd, 2023 1:53 AM

Closed

Xfinity mobile gift cards

Hey there! I had a ticket created because I’m missing a few bring your own device gift cards. They were all shipped on the same date on 10/16. I received one on 10/20. The others are missing in action

Official Employee

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1.8K Messages

1 year ago

Hello, @Droberts42. Thanks for posting on our community forums for assistance. We'd be happy to check what's going on. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

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