Xfinity mobile gift card expired

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@busybee009 wrote:

Hello,

 

I had the same issue. When i chatted with one of Xfinity Moblie customer care,  they provided the details of Xfinity Reward Center customer care. When i called them, they asked my details and said they will re-issue a new card with same value in 2 to 4 weeks. In my case, i activated the card but never used it. Not sure will that work with un-activated cards or not.

 

You can give a call at 1-800-526-3268 Monday through Friday from 8:30 AM to 5:00 PM ET and check with them.

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I forgot about the promotional card and it expired.   I tried about everything.  Attempting to call the card company was useless.  Called the number you gave and they renewed the card for 6 months without a problem.  Thanks for the info. 

hi,

I also received the xfinity gift card and it expired I never used it , please help how to get it reissued .

Thanks

@simagaur 

I can help look into the expired gift card.

Please reach out to me via private message.  Click on my name ComcastJaredB and from the profile page click on the blue ‘send a message’ button.  In your private reply please include the following information so that I may authenticate and access the account;

First and last name, mobile number, complete service address, and the last 4 digits of the pay method on file.  

Thank you,

Jared

Hi Jared,

I have the same issue as the member above.  I tried following your instructions to reach out to you directly but there is no blue button on your profile page.  Is there another method?

Thanks,

Bryan

@bj1bmx 

Now that you have posted in the forums you should be able to see the blue send message link when you click on my name.  Let me know if this helps,

Jared

@fiveomar 

hello! i have the same issue. can i get it reactivated?

test

By federal law, gift cards cannot expire for five years. Many states have more strict laws than that.

https://www.ncsl.org/research/financial-services-and-commerce/gift-cards-and-certificates-statutes-and-legis.aspx

I have the same problem. Could you please help me too?