Visitor
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3 Messages
Xfinity mobile free unlimited line while purchasing internet with speed 300MBPS+ - is this fake?
I recently purchased internet service from Xfinity with a speed of 300MBPS. While purchasing, the system said that I would get a free unlimited line for a year (while purchasing the internet). This seemed attractive for new customers.
I have stayed with them for almost 50 days with the home internet and the unlimited line (which they said is free).
Indeed, the line doesn't seem free. I am asked to pay 68$ (40$ monthly fee, 25$ activation fee and taxes).
As you are asking me to pay, this unlimited line doesn't seem free. What other hidden charges are included?
user_rh9ss9
Visitor
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3 Messages
3 days ago
As per the information/conditions listed in these screenshots, I should only be charged $25 activation fee. Why are you charging extra amount to customers?
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XfinityOrlandoM
Official Employee
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2.2K Messages
20 hours ago
@user_rh9ss9
Thanks for reaching out to us, We do apologize for any inconvenience I would highly recommend reaching out to our awesome Xfinity mobile team Via (888) 936-4968 or to have us help you with your billing as to why you're not getting the Xfinity unlimited line free
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