Visitor
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1 Message
xfinity mobile data speeds are very slow
My xfinity mobile data download/upload speeds are very slow at my current address. There is no problem in my previous address. And the quality of phone call is bad. Sometimes someone over the phone cannot hear me
CCTimothy
Valued Contributor
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406 Messages
1 year ago
Thanks for reaching out on the forums, @user_48ff4f! You will want to speak with our Xfinity Mobile (XM) team directly, as we have very limited access to those accounts, and cannot troubleshoot any service issues. You can reach them via the XM chat at the following link,
xfinity.com/xfinityassistant/?channel=xMobile, or please feel free to call the team at 1-888-936-4968. Thanks!
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user_84375b
Visitor
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14 Messages
1 year ago
Did they resolve this issue? I switched to xfinity mobile and it is very slow I cannot navigate on internet at all only with my home wifi.
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