Terry0327's profile

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Saturday, January 21st, 2023

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Xfinity Mobile App

I have 3 lines on my account.  Me Iphone 11,    Wife  Iphone 12,     Daughter Iphone 12.    Under Devices on my Xfinity Mobile Account is shows Me Iphone 6.  Wife Iphone 12,  Daughter Iphone 11.   Me and Daughter have the wrong model phones listed on the Xfinity Mobile Account.

I called and was sent to a rep. I explained the problem and she stated they could cancel my numbers and issue us new numbers. I said wait don't do anything and just leave it alone.   It took 10 days to get my wife's Iphone 12 activated and the last thing I want is for someone to start messing with my service again.

The bill is correct and the payment on the two Iphone 12's are correct. Does it matter if the Device listed on two of the phones is incorrect.

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