Frequent Visitor
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18 Messages
Xfinity Mobile Account Number for Porting Out
Hello-
I need to port out my xfinity mobile phone/number to a different carrier. I have my PIN already but also need the XFinity Mobile account number (NOT MY XFINITY INTERNET/TV ACCOUNT NUMBER).
How can I get my Xfinity Mobile account number for the purpose of porting out my number? Nothing is shown on the xfinity mobile website.
Thanks.
XfinityRyanE
Official Employee
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1.1K Messages
3 years ago
We appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account-specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?
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