2 Messages
Xfinity Internet and Mobile Bundle Discount Gone after Equipment Change Order
My original order for Gigabit Internet + Xfinity mobile at the time had an offer for a free line (Order 1001924150662029). I noticed now this disappeared when I had request an equipment upgrade to an XB8 and have been billed for the past 3 months for mobile.
Is there a contact to have this reach the right department ?
XfinityKrista
Official Employee
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933 Messages
22 days ago
Hello @user_lg2xnz, thank you for taking the time to reach out on social media.
We have a specialized team of experts that are able to assist our Xfinity Mobile customers. That team can be reached at 1 (888) 936-4968 via text message and over the phone. If you'd rather chat with a Mobile expert online, that can be done through this link comca.st/3G78PAk. Here's a link to our Xfinity Mobile website https://www.xfinity.com/mobile/. We know our customers are the best part of Xfinity and appreciate you taking the time to give us the opportunity to help.
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