Visitor

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1 Message

Monday, August 18th, 2025

Xfinity Call Filter

I'm trying to set up the Xfinity Call Filter app. When I launch the app it says "your plan option does not include Xfinity Call Guard." The Xfinity Call Guard page (https://www.xfinity.com/learn/mobile/call-guard) says that it is included with the Premium Unlimited data option - which is what I have! Why doesn't the Call Filter app recognize that?

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Official Employee

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2.3K Messages

4 hours ago

Hi there, @user_75s6jq I'm sorry for the trouble you are experiencing with the Xfinity Call Filter App. Since it's been a few days since you last post, were you able to get assistance? If not please don't hesitate to reach back out.-Richard

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