U

Visitor

 • 

2 Messages

Tuesday, July 12th, 2022 12:50 PM

Closed

Xfi gateway app

Yesterday, I had downloaded the xfi app and I paused one of my devices to see if it worked, and it did eventually. So I un-paused the device and now it's having issues with connecting to the DHCP server. 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Problem Solver

 • 

339 Messages

3 years ago

Hello @user_4bea2b, thank you for taking the time to reach out to us on the forums I hope you are doing well! I am sorry to hear you are having this issue this is not the experience we want you to have as a valued member of the Xfinity family. 

 

Just to clarify, do you have the wireless gateway in bridge mode and use a standalone or personal router?

forum icon

New to the Community?

Start Here