U

Visitor

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1 Message

Sunday, September 11th, 2022 11:39 AM

Closed

Why cant I turn off auto-pay for xfinity mobile? I was charged on the wrong card, and was not ready to pay yet. Not ok!

I should have the option to use or not use auto-pay this is forceful and not ok. I pay my bill every month I do not need auto-pay, please help.

Contributor

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242 Messages

3 years ago

Hello. You'll need to get in touch with our Mobile department through the following options:

 

XFINITY Mobile : 1-888-936-4968 XFINITY Mobile Chat : https://comca.st/3zyAwPj Hours of operation are 7AM - 9PM EST.

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