Where can I find out the expiry data on my mobile promotional plan?

I couldn’t find any documentation about my mobile promotion plan that was bundled when I purchased my home internet. I’ve already chatted with three different agents, and each gave me a different answer while also urging me to apply the promotion immediately. Honestly, it feels very inconsistent and confusing.

Where can I find the official expiration details for this promotion? Or does it actually have an expiration date at all?

Responses

Oldest First

Selected Oldest First

DreamSayerZ

Problem Solver

•

1K Messages

58 minutes ago

You can find the expiration date of your promotional plan online via your Xfinity Account or by checking the PDF version of your billing statement.

Steps to find the expiry date:

Via Billing Statement (Fastest): Log in and download your latest PDF statement. Look on page three in the "Regular monthly charges" section. Any promotional discounts and their exact end dates are typically listed there in green text.
Via Xfinity App: Open the Xfinity App, tap on your plan or account, and review your legal agreements and current discounts.
Via Xfinity Mobile: You can also check your device credits and plan status by signing in to your Xfinity Mobile Account.

0

Plan

user_na013u

Where can I find out the expiry data on my mobile promotional plan?

DreamSayerZ

New to the Community?