Regular Visitor
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5 Messages
What do you have to do to talk to an actual human on the Xfinity phone number?
When I call the one 800 Xfinity number all I get is a virtual assistant and there’s no way to talk to an actual person who can understand what my problem is. Because the assistant has not been able to help or answer my question
XfinityRichard
Official Employee
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2.3K Messages
8 hours ago
Hi there, @Wcoolidge ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry for the trouble you are having trying to get assistance. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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