We're sorry, the number you have dialed has calling restrictions that has prevented the completion of your call, announcement 19

3rd time in less than 3 months that this has happened to me.  Can't get a call back on this last time.  Only way I can get someone to help me is to beg Customer Support on Twitter to put a ticket in for me.  Took almost 4 hours for them to agree to that yesterday with the first 2 times it wasn't an issue.  Only option is help from the advanced tech support team as they have to reset something in the background.  First 2 times I got calls right away.  I'm on day 2 now not being able to make calls and I have no other phone.  Being older and living alone, not comfortable with that.  Guess the good price has its downfalls.  Hope someone calls me today!!  IF THERE IS ANYONE OUT THERE THAT CAN HELP ME, PLEASE LET ME KNOW!  Thank you!