Visitor

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3 Messages

Thursday, December 11th, 2025 5:05 PM

Want to close my mobile account

Hi there, I moved from the U.S. to Europe and would like to close my mobile line. But I can't do it online, and I filled out the callback form a couple of times. Nobody is calling me back. I am not in a position to call the Xfinity customer center. Can you please help me close my mobile line? Thank you

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Official Employee

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2.7K Messages

14 hours ago

Hi there, @user_a85ad6 I'm sorry for the trouble you are having trying to cancel your Xfinity Mobile service. Since it's been a few days since you last posted, we're you able to get that taken care of?-Richard

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