Skip to main content

    Support

    Offers

SRWRDW's profile
SRWRDW
1st Topic

Visitor

 • 

2 Messages

Wednesday, February 16th, 2022 7:37 AM

Closed

VoiceNote messages

I am receiving email messages saying "You have a new Readable Voice Mail from [Edited: "Personal Information"]" XFINITY from [Edited: "Personal Information"] (gvtc.im). Is this a pfishing scam or a legitimate service? 

Question

 • 

Updated 

3 years ago

 • Edited

8.1K

2

0

XfinityWilliam

Official Employee

 • 

1.2K Messages

3 years ago

Hi @SRWRDW. Just to confirm, is this a voicemail from Xfinity or someone else? If this is a voicemail stating it is from Xfinity, we can check your account to see if we made any calls to you. 

3

0

steph_r22

New Poster

 • 

3 Messages

@XfinityBilly​ I received a similar email stating from Xfinity and I had a readable voicemail. The actual email however shows a gmail account. Just FYI. Looks like phishing to me. 

3 years ago

0

steph_r22

New Poster

 • 

3 Messages

Voice Note < [Edited: "Personal Information"]>

To: [Edited: "Personal Information"]

Bcc: (myemailaddress)

(edited)

3 years ago

0

user_5802b4

Visitor

 • 

1 Message

I received such an email.  I tried to open it but could not get anything out of it. Last week my email address book was hacked, an email was sent to all of my contacts and a "Rule" was entered into the comcast settings which caused any response to the bogus email to be readdressed to an strange account.  This email is the only suspicious thing that I can think of that could have provided a hacker access to my email account.  I think it is very dangerous and comcast should quarantine it.

[edited for violating forum guidelines]

(edited)

3 years ago

0

user_d30c64

Visitor

 • 

1 Message

3 years ago

Getting similar emails; see below:

From: Voice Note< [Edited: "Personal Information"]lobe.ne.jp>

This is the message:

X: FINITY VOICE
Voicenote from [Edited: "Personal Information"]
5sec

Go to Voice

(edited)

1

0

CCJimmy

Problem Solver

 • 

492 Messages

Hey there @user_d30c64, we will be happy to help! I just want to check, did the email come from a Comcast email?

I no longer work for Comcast.

3 years ago

0

forum icon

New to the Community?

Start Here