U

Wednesday, September 27th, 2023 1:23 PM

Closed

Voicemail

When I don’t answer, the caller is transferred to my partner’s phone instead of my voicemail, and we don’t have a joined account. He’s with Verizon. 

Official Employee

 • 

548 Messages

1 year ago

@user_77401b

I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform.

You can reach the Xfinity Mobile team via any of the options below.

Text Message: 888-936-4968

Phone: 888-936-4968

Chat: xfinity.com/xfinityassistant/?channel=xMobile

forum icon

New to the Community?

Start Here