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Visitor

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23 Messages

Saturday, March 4th, 2023 10:55 PM

Closed

Visual voicemail on Samsung AO3S

Hello, I just ordered a new Samsung Galaxy Ao3s from Xfinity mobile. The voicemail app on the phone will play voicemails but they’re not transcribed in text like they are on my iPhone or were on our old LGX. How can we get the voicemails to be transcribed (so they can be read instead of listened to) on this phone, or is that feature not offered on this one? 

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Visitor

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1 Message

2 years ago

I would like to know the same thing. why is there no responses.

Contributor

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143 Messages

2 years ago

Are you using the Xfinity Voicemail app with the white background on the icon, or the green Samsung Voicemail app. Samsung's app does not provide transcription. I do get transcription on the Xfinity Voicemail app on my Galaxy S22, but I don't know about compatibility with other models.

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