Martin_d35's profile

Visitor

 • 

1 Message

Monday, October 10th, 2022 4:12 PM

Closed

Visual Voicemail for Galaxy S21

I would like to have visual voicemail on my galaxy S21. I have xfinity as a carrier. The xfinity mobile app from the play store says that it is incompatible with the phone. I had to uninstall it. I have the voicemail app that came with the phone but it doesn't have a visual voicemail option.

Is there something I can do to get visual voicemail on my galaxy S21 FE? 

Gold Problem Solver

 • 

7.2K Messages

3 years ago

Hello Martin_d35, please reach out directly to Xfinity Mobile team. The expert mobile team can be reached at 1-888-936-4968. They are available 24 hours/day, seven days/week. You can also reach out using this link https://comca.st/3CKnZdO. Scroll down to the bottom of the support page and click "Ask Xfinity". If you have any further questions or concerns, please don't hesitate to reach out. 

Visitor

 • 

6 Messages

3 years ago

I never could get it to work, so instead I installed google voice, and forwarded my line to that number. I really regret switching Xfinity. the savings is not really worth it.

Visitor

 • 

1 Message

@user_c9b0d2​ , were you able to switch to Google Voice without quitting Xfinity Mobile? I'm having the same problem with my S20+. I've been on hold with Xfinity support for 90 minutes now. They haven't admitted there's an incompatibility problem with the Visual Voice app. Stunning that the new devices would have LESS features available! I'm contemplating the same move away from Xfinity for this reason.

forum icon

New to the Community?

Start Here