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Visa debit card does not work at Amazon
I received a Visa debit card and would like to use it to add funds to my Amazon balance. I've read posts of other people doing this in the past. However, the card does not work, Amazon gives the error:
There was a problem.
- Please ensure your card details are correct.
The card is activated and not expired, with sufficient funds. I called customer service and they said the card cannot be used to purchase gift cards. However, the terms and conditions do not mention anything prohibiting that. In addition, the Amazon Reload feature should be presented as a normal purchase, not a gift card, even though it shouldn't make a difference. Has anyone been able to use the card at Amazon?
XfinityOrlandoM
Official Employee
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1.4K Messages
8 months ago
@user_aby18s
If you can use your gift card anywhere else such as ATM or grocery store but not able to use it via the Amazon balance then it's not capable to be used through them as you're not making a purchase with them you're just trying to add funds to your balance which generally that can only be done with an actual debit card link to a banking account not the prepaid gift cards
I have a similar issue when I use the pre paid debit card I get from H&R block I can't use it to order through certain apps like Pizza Hut even though I have a full balance on being that it's a prepaid card it's not taken everywhere
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user_961026
Visitor
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1 Message
4 months ago
same here . I can't use the debit card to purchase anything in Amazon
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