2 Messages
Visa card
Visa card promised. Total scam.
good news- I didn’t believe him anyway.
side note - my new xfinity phone service sucks. Calls go in and out constantly.
2 Messages
Visa card promised. Total scam.
good news- I didn’t believe him anyway.
side note - my new xfinity phone service sucks. Calls go in and out constantly.
XfinityRay
Official Employee
•
2.1K Messages
11 months ago
Hello, @user_c9ych2! I apologize that there has been trouble with your service and you are not seeing a gift card either. We want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Have you already tried calling or texting 1-888-936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?
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user_c9ych2
2 Messages
11 months ago
Easy enough for you to check and determine which marketing guy was working the phones when I signed up. That’s how you resolve this. At the source of the scam.
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