Visitor
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1 Message
VERY POORLY WORDED (on purpose??) 20 GB PRIORITIZED DATA
Please be careful. These texts and emails are from Xfinity but may make customers who pay by the GB think they are now receiving 20 GB additional data at no additional cost. Of course, this is not true. You are receiving higher speeds for usage up to 20 GB but if you pay by the GB and use more data than usual, you will continue to pay by the GB!
maxcanslim
Visitor
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1 Message
9 hours ago
The text message said: "Great new! We are now giving you 20 GB/mo of prioritized data on this line for no extra cost, so you can get an even faster, more reliable connection." That is worse than "poor wording", it's down right deceiving. I'm confident the vast majority of "By The Gig" subscribers think they just got boosted to 20 GB of data for the same base $20 previously charged for 1 GB. Get ready for a ton of billing disputes over this deceptively worded message.
XFINITY REPRESENTATIVE: PLEASE RESPOND AND CLARIFY!
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user_3bktbk
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1 Message
2 hours ago
Truly disappointing. Not a nice message Xfinity. Why bother sending it.
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