Visitor
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1 Message
URGENT: Number restoratiojn
URGENT: I accidentally canceled my Xfinity Mobile line today before completing a port to Visible.
I need my original phone number restored immediately so I can port it out. I still have access to my Xfinity account, but the online chat assistant is not connecting me to a live agent, and I cannot make or receive calls on the canceled line.
Can you open an escalation ticket with the Xfinity Mobile team to restore my original number? I do NOT want a replacement number.
XfinityJon
Official Employee
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2K Messages
29 minutes ago
Good afternoon Anonymous. I know you had posted this a couple of days ago. Did you still need assistance with this? Please let me know. I will be happy to assist.
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