4 Messages
Urgent: Incorrect Charges and Debt Collection Notice for Terminated Account
Almost a year ago, I terminated my Xfinity mobile service as of 01/08/2023. However, I just discovered that there have been unauthorized charges on my account, and the outstanding amount has been sent to a debt collection agency. I want to bring to your attention that there has been an unknown charge like this in the past and I have spent a lot of time to get it resolved. It is disconcerting to find myself in a similar situation again.
XfinityEva
Official Employee
•
1.4K Messages
1 year ago
@user_name_123 We're sorry to hear about this experience. Please contact our excellent Xfinity Mobile team for assistance with your closed account. You may contact them in the following ways:
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