Amaliaa's profile

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1 Message

Saturday, December 16th, 2023 5:48 PM

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Upgrade

Hi: I have two phone lines and I’d like to upgrade one line. It says I don’t qualify for the iPhone payments plans. Is there any way you can help me upgrade to the iPhone 12? 

Official Employee

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1.7K Messages

11 months ago

Hello @Amaliaa, and thanks for reaching out with your question about upgrading. Our access to the mobile service is very limited, and it would be best to get help from our Mobile experts to get you the help you need. You can reach them at any of these methods: 

SMS Text Message: 1 (888) 936-4968

Phone: 1 (888) 936-4968

Chat: xfinity.com/xfinityassistant/?channel=xMobile

They can assist you with the upgrade concern and question no problem. 

(edited)

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