Visitor
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1 Message
Upgrade
Hi: I have two phone lines and I’d like to upgrade one line. It says I don’t qualify for the iPhone payments plans. Is there any way you can help me upgrade to the iPhone 12?
Visitor
•
1 Message
Hi: I have two phone lines and I’d like to upgrade one line. It says I don’t qualify for the iPhone payments plans. Is there any way you can help me upgrade to the iPhone 12?
XfinityEricB
Official Employee
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1.5K Messages
9 months ago
Hello @Amaliaa, and thanks for reaching out with your question about upgrading. Our access to the mobile service is very limited, and it would be best to get help from our Mobile experts to get you the help you need. You can reach them at any of these methods:
SMS Text Message: 1 (888) 936-4968
Phone: 1 (888) 936-4968
Chat: xfinity.com/xfinityassistant/?channel=xMobile
They can assist you with the upgrade concern and question no problem.
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