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Sunday, October 15th, 2023 7:30 PM

Closed

Upgrade

Tried to upgrade one line and order a watch at a separate time. My phones are all paid in full yet it tells me i have too many items on a payment plan

Official Employee

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331 Messages

1 year ago

@user_l7enpx Sorry to hear about that. Have you already called or texted 1 (888) 936-4968, or reaching out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?

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