U

Sunday, December 10th, 2023 3:28 PM

Closed

Upgrade promo mobile

Why is none of your recent promos for existing customers who wanna upgrade phone?

the other big companies take care of existing customers Xfinity however never seems to care?

Official Employee

 • 

1.9K Messages

1 year ago

Hi, @user_np1738! Thanks for taking the time to visit our forums page for help with the mobile upgrade concern. We truly value your loyalty and understand that there are other providers there. At Comcast, promotions do vary by location. We offer some promotions that may provide a discount when adding a new line of service. Have you checked online to see what promotions are available for your address yet? It's really convenient when exploring options.  All you have to do is enter your address and sign in to update your plan.

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