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Friday, October 13th, 2023 1:13 AM

Closed

Unlocking iphones

How long does it really take xfinity to unlock a phone. I was told 24 to 48 hours.  It’s been 4 days

Official Employee

 • 

812 Messages

11 months ago

@user_j37e1q, thanks for using the Xfinity Community Forum. I hope you are having a great start to the weekend thus far. 

 I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts/devices are very limited. We're unable to perform any device or account specific requests over this platform.

 

Have you tried calling or texting 888-936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?

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