1 Message
Unlock my device
I paid off my phone, yet I still can't use it with any other carrier, because no other carrier shows my phone as unlocked. I met all of the requirements for unlock, talked to and chatted with countless representatives of Xfinity and the solution is wait more time for us to try it again.
XfinityThomasC
Official Employee
•
1.8K Messages
9 months ago
Hello, @user_l4dlyt Thank you for reaching out for help with Xfinity Mobile service, via our Xfinity Forums. Our access to Xfinity Mobile accounts and troubleshooting is limited on this platform. To receive customer support, you'll want to reach out to our exceptional team of Mobile experts. Support information can be found here: https://www.xfinity.com/mobile/support/article/what-type-of-support-does-xfinity-mobile-offer#:%7E:text=Text%20an%20Xfinity%20Mobile%20Specialist
You can contact our Xfinity Mobile support center via any of the following methods:
Thank you for participating in our community.
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