Visitor
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1 Message
Unable to transfer phone number
I am unable to transfer my phone number from my old iPhone 11 to an iPhone 15 pro. It just says unable to transfer. My son was able to transfer his number from an iPhone 13 to an iPhone 15 pro with no problems.
XfinitySeth
Official Employee
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943 Messages
12 hours ago
Hey there user_7r918e 👋 I appreciate you stopping by our community for help with your Xfinity Mobile upgrade! Getting new phones is always exciting for sure, so I definitely want to make sure you're able to get that number moved over smoothly. Is the iPhone 15 Pro you're trying to use free of any carrier locks or restrictions?
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