Unable to setup voicemail

I have three mobile phones on my mobile shared plan and one of the phones does not have voice mail. Other two phones voicemail is fine. When I tried to set up a voicemail on that phone with *86 or holding down the #1 key, I received this message "The wireless customer you are calling is not available at this time, please call again". Do I need voicemail service activated on that troubled phone?

Thanks.

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XfinityChelseaB

Official Employee

•

1.8K Messages

4 years ago

Hello @Handyman3! Thanks so much for taking a moment out of your day to leave a post on our community forum! Our Xfinity Mobile Team are experts at what they do and I know they can get this resolved for you! Have you already reached out to them with one of these methods?

We're not able to access your Xfinity Mobile account here but we have a team of Xfinity Mobile specialists that can help! You can reach our Xfinity Mobile Support Center with a call, text message, or via chat:

SMS Text Message: 1 (888) 936-4968

Phone: 1 (888) 936-4968

Chat: https://comca.st/3DbfffW

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Handyman3

Unable to setup voicemail

XfinityChelseaB

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