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Friday, December 1st, 2023 5:00 AM

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unable to find platinum reward link : save $300 on a smart watch

My Xfinity app says I have Platinum reward to save $300 on an eligible smart watch, but unable to find a link to claim this reward, and unable to receive this reward. Would anyone be able to show how i can go about receiving this reward?

Official Employee

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1.7K Messages

1 year ago

Welcome to our Community Forum, @eijipdx! I definitely want to make sure you're able to redeem your rewards. 

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help :).

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