UCC fee increased from $1.96 to $52 over a single billing cycle. What gives?

I need someone to explain in great detail why the UCC on my account this billing cycle increased from $1.96 last billing cycle to FIFTY TWO USD this billing cycle. I can understand incremental increases because that's just how things are, but a 25X increase? That blows right past unreasonable and smack into outright thievery that is grounds for finding a different carrier.

Please advise.

Responses

XfinitySheila

Official Employee

•

804 Messages

1 year ago

Hi there! I am happy to help take a look at your billing to resolve any issues.

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Plan

BHPM3

UCC fee increased from $1.96 to $52 over a single billing cycle. What gives?

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