jimmyfin's profile

Visitor

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2 Messages

Saturday, February 4th, 2023 2:27 AM

Closed

Txt message

I am suddenly not receiving some txt messages on my iPhone 14 pro max. They always came through up until a couple of days ago. I’m not receiving financial alerts from my subscription services and I’m not receiving Blue Link notifications that my car has started. I am receiving SMS iMessages and txt messages from other mobile phones. Anyone else having this issue? — it’s very inconvenient and annoying. 

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Official Employee

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2.8K Messages

2 years ago

Hi there, @jimmyfin. We want all of your messages to come through! I want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1-888-936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?

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